At the Airport

Port Hedland International Airport (PHIA) is centrally located in Australia's North West and the only International Airport in the Pilbara region. PHIA provides direct links to the world's largest iron ore export port and close proximity to major oil and gas fields in the Bedout Basin. PHIA has an established heliport fixed base operation with direct connections via Denpasar, Perth and Brisbane. Major upgrades, airside pavements and lighting are progressed, including the passenger terminal transformation and focus on development in the freight, logistics and bulk transport space.

Baggage and checking-in

Airline check-in desks are located directly inside the terminal entrance. Check-in opening times vary so it is best to confirm details with your carrier prior to arrival. Most airlines offer online check-in and seat allocation. Qantas have Next-Gen check-in kiosks within the terminal. We recommend you allow plenty of time for check-in and security procedures.

Passengers can be dropped off and picked up utilising the Airport's two minute drop off and pick up zone located adjacent to the terminal, however due to Aviation Security requirements you must not leave your vehicle unattended at any time. Vehicles left unattended will receive an immediate fine and could be towed.

Baggage allowances vary for each airline. For specific information, please contact your airline directly.

Baggage trolleys are available free of charge in the terminal.

For assistance with lost or misplaced luggage, luggage left on the baggage carousel, or damaged luggage, please contact your airline directly or the airline's contracted ground handling service Northwest Aviation Services.

For Qantas lost baggage call: 08 9160 0528

For Virgin Australia lost baggage call: 08 9160 0523

For any items lost or found within the terminal, please see airport staff or call 08 9160 0500.

Airport hours

Refer to the airline scheduled flights.

Security and baggage

We take safety and security very seriously at Port Hedland International Airport – government security and safety protocols are in place and adhered to.

Passenger screening is performed to federal government standards using x-ray machines, walk through metal detectors, and hand held metal detectors. Passengers and baggage are also subjected to random explosive trace detection checks.

Checked bags are also screened in accordance with government regulations.

Closed circuit TV cameras operate throughout the Airport precinct, Terminal and Car Park.

Dangerous goods – items or substances that may endanger the safety others – are prohibited. Please contact your airline directly for information on their prohibited and allowed items.

Baggage is not to be left unattended at any time within any area of the airport precinct. Any unattended items found at the airport will be treated as suspicious. Unattended items should be reported to airport staff.

Any comments or jokes made regarding weapons, explosive devices or passenger security are taken seriously and may result in prosecution and/or refusal of carriage by the airline.

A passenger that appears to be intoxicated, behaving erratically or abusive to other passengers or staff may be refused carriage or removed from an aircraft.

(screening, scanners etc, unattended bags, no storage facilities, passenger and drop off stay with vehicle 2 mins only)

Dangerous Goods

Dangerous goods – items or substances that may endanger the safety others – are prohibited. Please contact your airline directly for information on their prohibited and allowed items.

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International passengers

Security requirements

To protect you from the threat of liquid explosives, there are rules for taking liquids, aerosols and gels on flights in and out of Australia . Containers must be 100ml or less and be carried in one transparent, resealable plastic bag. More information is available at TravelSECURE.

Quarantine and immigration

In accordance with federal government regulations, quarantine and customs requirements are in place for all international flights to and from Port Hedland. More information is available from the Department of Agriculture and Water Resources and the Department of Immigration and Border Protection.

Filming and photography

All filming and photography is at the discretion of the Port Hedland International Airport. Request for filming can be made by contacting our team on 08 9160 0500.

Terminal emergency

The Port Hedland International Airport has an Aerodrome Emergency Plan in place that will be put into motion in the event of an emergency. In the event of an emergency call 000.

Pet transport

Follow the links for information on travelling with pets with certain airlines.

Qantas

Virgin Australia